Private duty
Private duty home care software for private-pay agencies
Updated October 13, 2026
Private duty home care software supports non-medical, private-pay agencies that provide companion care and help with daily living in the home. PalmCare AI is built for that model: record the intake assessment once and get a care plan, billables, visit notes, and a 50-state service contract. It is not a Medicare OASIS system. Plans start at $89.99/mo.
What is private duty home care software?
Private duty home care is non-medical, private-pay care in the home: companion care, personal care, and help with daily living. Private duty software supports that model rather than Medicare clinical charting. The core document is the service agreement a family signs, not an OASIS packet.
PalmCare AI is built for this ICP. It turns the intake assessment into the paperwork that starts care, so coordinators are not retyping the visit at night. For the broader category, see home care software.
How PalmCare AI works for private duty
Record the assessment in person or over the phone. PalmCare transcribes the conversation, separates speakers, and drafts four documents from that one recording.
- 1. A care plan built from what the family and client described.
- 2. Visit notes for the file.
- 3. Billable services with hours and rates for review.
- 4. A state-specific service agreement, with rules for all 50 states.
A staff member reviews before anything reaches a family. Read why PalmCare is private duty, not Medicare OASIS.
Private duty vs clinical home health software
The two models need different tools. This table shows where private-duty software like PalmCare AI differs from clinical home health systems.
| Capability | PalmCare AI (private duty) | Clinical home health |
|---|---|---|
| Payer model | Private pay and private duty | Medicare or Medicaid clinical |
| Core document | State-specific service agreement | OASIS and clinical charting |
| Intake capture | Voice recording of the assessment | Clinical forms |
| Billables | Hours and services from the visit | Claims-oriented coding |
| Scheduling and EVV | Keep your current scheduler | Payer-mandated vendor feeds |
| Starting price | $89.99/mo | Varies, usually higher |
Full comparisons with AxisCare, WellSky, and CareTime live on the compare options page.
Pricing
Mobile is $89.99/mo for iPhone documentation. Office is $149.99/mo and adds the web CRM. Agency is $399.99/mo for larger offices with higher limits. Enterprise is a custom quote. New Mobile, Office, and Agency plans include a 30-day free trial.
See full caps and annual pricing on the pricing page. PalmCare is documentation-first, so keep your current scheduler for shifts and visit verification. For the intake paperwork flow, see home care documentation software.
Frequently asked questions
What is private duty home care software?
Private duty home care software supports non-medical, private-pay agencies that provide companion care, personal care, and help with daily living in the home. PalmCare AI focuses on the paperwork for that model: a care plan, billables, visit notes, and a state-specific service contract generated from one recorded assessment.
Is PalmCare AI for private duty or Medicare?
PalmCare AI is for private duty and non-medical home care. It is not a Medicare home health or OASIS clinical system. If your agency bills Medicare and needs OASIS documentation, use a clinical tool. If you run private-pay care and need service contracts from the intake visit, PalmCare AI fits.
What does PalmCare do for a private-duty agency?
Record the client assessment on iPhone or over the phone. PalmCare transcribes the conversation, separates speakers, and drafts a care plan, visit notes, billable services, and a 50-state service agreement for staff to review before a family signs.
Does it include scheduling and EVV for private duty?
PalmCare AI is documentation-first. Keep your current scheduler and EVV vendor for shifts. Mobile and Office focus on assessment paperwork: care plan, billables, notes, and contract.
How much does private duty home care software cost?
PalmCare AI is $89.99/mo for Mobile, $149.99/mo for Office with web CRM, and $399.99/mo for Agency. Enterprise is a custom quote. New Mobile, Office, and Agency plans include a 30-day free trial.
How do I get started?
Create an account at palmcareai.com/register and start the 30-day free trial on web (Stripe) or in the PalmCare iOS app through Apple. You can also book a demo at palmcareai.com/book-demo.
Palm It
Record the assessment. Review the drafts. Send the contract. Start at palmcareai.com.